At Intouch Insight, we specialize in providing multi-location brands with the tools and insights they need to achieve operational excellence, deliver exceptional customer experiences, and foster long-term loyalty. As a trusted North American leader, we work with over 300 of the continent’s most recognizable brands, including four of the top 10 QSR chains, six of the top 10 gas and convenience chains, and one of the top three global technology companies.

Our expertise includes producing five annual mystery shopping studies that offer comprehensive benchmark data and consumer insights. Our flagship Drive-Thru Study has been the gold standard in the industry for over 20 years, with findings featured in The Wall Street Journal, Fox News, and CNN.

In addition to our studies, we conduct monthly surveys of North American consumers, delivering timely insights into the QSR, retail, and grocery industries. These insights help businesses stay ahead of trends, improve operations, and meet evolving customer expectations.

Visit our website: www.intouchinsight.com
Attend our exclusive events for journalists: www.intouchinsight.com/who-we-are/insight-exchange/