Intouch Insight

Intouch Insight’s 2025 Convenience Store Trends Report Maps the Next-Gen Playbook for Operations & CX Leaders

Record adoption of made-to-order food, retail-media screens that sell, and loyalty programs that pay off headline this year’s must-read benchmark for U.S. c-store chains.

17 June 2025

Kiosks, Apps, and AI: How Restaurants Are Winning the Race for Enhanced Customer Experiences

New Intouch Insight study examining AI Voice Ordering, Mobile Pickup, and Kiosk Technology across 9 leading QSR brands reveals how emerging technologies are transforming QSR drive-thru and in-store experiences in 2025.

5 May 2025

Survey of North American Consumers Reveals Impact of Produce Quality on Consumer Purchasing Decisions

A recent survey by Intouch Insight has unveiled significant insights into consumer behaviour regarding produce quality and its impact on purchasing decisions. According to the findings, 68% of consumers have encountered low-quality or spoiled produce, which has a direct ...

21 January 2025